Frequently Asked Questions (FAQs)

1. Delivery Details

• Same-Day Delivery: We offer same-day delivery for Metro Manila.
• Order Lead Time: If your items are available, we will deliver right away.

2. Service Areas

• Metro Manila: Same-day delivery for frozen items.
• Provincial Areas: Deliveries are fulfilled via Victory Liner Drop and Go on weekends.

3. Payment Methods

We accept the following payment methods:

• COD
• BPI, BDO (bank transfer)
• GCash

Note: For bank transfers, we follow a PAYMENT FIRST policy.

4. Return/Exchange

Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please reach out to us, and we will work to resolve it.